Covent Garden Concerts

TICKET SALES TERMS AND CONDITIONS

 

1. The ticket holder voluntarily assumes all risks and danger incidental to the event for which the ticket is issued, whether occurring prior, during or after the event. The ticket holder voluntarily agrees that the management, venue, event participants, ticket agent and all of their respective agents, officers, directors, owners and employers are expressly released by the ticket holder from any claims arising from such causes. 

2. Tickets are issued subject to the rules and regulations of the venue.

3. Please check your tickets, as mistakes cannot always be rectified.

4. Occasionally, events may have to be cancelled or postponed by the promoter, team, performer or venue for a variety of reasons. If the event is cancelled, please contact us for information on receiving a refund from the responsible party. If the event was moved or rescheduled, the venue or promoter may set refund limitations. It is your responsibility to ascertain the date and time of any rearranged event.

5. The venue reserves the right to refuse admission and may on occasion have to conduct security searches to ensure the safety of the patrons.

6. Every effort to admit latecomers will be made at a suitable break in the event, but late admission cannot always be guaranteed. Latecomers may be required to sit in a different area from the one booked, to minimise disruption 

7. Tickets cannot be exchanged or refunded after purchase. Refunds are only available if an event is cancelled.

8. Tickets are sold subject to the venue or promoter's right to alter or vary the programme due to events or circumstances beyond its control without being obliged to refund monies or exchange tickets.

9. If this ticket is re-sold or transferred for profit or commercial gain by anyone other than the promoter, venue management, ticket agent or one of their authorised sub-agents, it will become voidable and the holder may be refused entry to or ejected from the venue.

10. The venue may operate a No Smoking Policy.

11. The promoter, venue management and ticket agent accept no responsibility for any personal property.

12. Evidence of concessionary status is required for concession tickets

13. It may occasionally be necessary to change individual performers due to circumstances beyond our control

14. Babes in arms are not admitted to performances except where designated for children. This is to avoid disturbance to other patrons